Returns & Exchanges

🔁 716 GLOWco – Return & Exchange Policy

At 716 GLOWco, we want you to love every product you purchase. If something isn’t quite right, we’re here to help.

📦 Retail Products

Unused, unopened items may be returned or exchanged within 14 days of purchase with the original receipt.

*Products must be in original condition and packaging to qualify.

*Open or used items are not eligible for return due to health and hygiene standards, unless defective.

❌ Non-Returnable Items

*Opened skincare, supplements, and wellness shots

*Sale or clearance items

*Gift cards and digital products

*Services, memberships, and packages

🧾 Defective or Damaged Items

If you receive a damaged or defective item:

Contact us within 3 days of purchase.

We will replace the item or issue store credit once verified.

💳 Refunds

Approved refunds will be issued to the original payment method.

*Please allow 3–5 business days for processing.

🔄 In-Store Exchanges

Exchanges for equal or greater value may be made in-store only, within the return window.

Items purchased online can be exchanged in person with proof of purchase.

📍 Questions?

Email us at 716GlowCo@gmail.com or message us at facebook.com/716GloCo for assistance.